Archive for Working On It

Page Performance and Ad Tech: Speed is still a feature on the open web

Maintaining a good user experience while delivering quality content, and paying for it

Page Performance - A cautionary tale

Page performance has been cited as a reason to install an ad-blocker. In fact, a recent straw poll suggests that 71% of ad-blocker users would whitelist a publisher website if the page performance didn’t suffer. Blocking ads, which can be half of the content of a web page, will almost certainly improve the page performance. Mozilla Firefox even has a “reader view” available for many pages that removes all the content except the main body copy. That feature goes as far beyond ad blocking as you can get.

The four things that slow down page performance are:

  • the number of requests the browser is making
  • the time it takes for a response
  • the payload associated with each request
  • the code executed on the page once the request is fulfilled

In many cases the executed code will make additional requests and the dance starts all over again. This process takes a toll on page performance and each browser responds a little differently to the tasks. The browser may appear sluggish or unresponsive while the page elements are loading, executing or rendering. It may present the loading icon in the tab, which itself can freeze.

Browser Limits

Most desktop web browsers limit the number of concurrent connections to a single host. This feature is supposed to optimize the TCP/IP stack. If you were able to open hundreds of connections to a your computer would spend most of its resources managing those connections. As a result, web browsers set limits on the number of connections they make at any given time. These are set at six or eight per domain, and a bit more overall.

Knowing the domain limit is very helpful in optimizing a page for a quick download. Counting the number of elements on the page that are sourced from a single domain host will let you know if the browsers is going to hit the limit. Once a browser reaches the limit, it waits for one of the existing connections to close before it opens a new one. This has the effect of making the user wait.

The limit on the number of overall connections is not much more generous than it is for a single domain. In Firefox, for example, this limit is set to 256 in theory, in practice it doesn’t maintain more than 17 concurrent connections. That means that if there are more than 17 elements on a page the browser will, again, wait for some content to finish downloading before it will open a new connection. Mobile browsers, such as iOS Safari, also have limits around 17. Browsers can be tested at Browserscope.org.

Page Performance Tools

Fortunately there are tools built into most browsers, online, or available via a plugin to gain insight into what sources are causing sluggish code execution, download times, heavy downloads, multiple simultaneous connections, and, generally, poor page performance.

App Telemetry

A plugin called App Telemetry can give you high-level insight into what is slowing down the page load. Most of the time this plugin will highlight TCP requests and (code) Processing as the laggards. Examining these two elements requires the user of a browser developer’s console that is usually built in to the browsers.

Ghostery Enterprise

Ghostery EnterpriseBridging the gap between plugins and services is Ghostery with their enterprise tracking service. This tool allows you to see the chain of events that results in an asset’s presence on the page. It also imparts the domain’s payload size with the relative circle size. They don’t appear to offer a freemium service, but they let you play with the New York Times’ data at app.ghosteryenterprise.com.

Google PageSpeed Insights

Google kindly put a very handy tool out there called Page Speed. It can generate an insights report that will identify, for example, which elements on the page are blocking the page render. This will help publishers identify which technology providers they need to work with in order to fix page performance issues.Pagespeed Insights

WebPageTest

Hosted at the humble webpagetest.org, this tool gives you a report card for the initial load of the page as well as subsequent loads. It can provide hints on browser caching, image compression and will even tell you the cost for someone to download it on their mobile device.

New Relic APM

image04The APM monitoring service, newrelic.com/application-monitoring, breaks down your page assets and calls out the slow performing domains. New Relic offers a free test, as well as an enterprise grade monitoring solution.

In-Browser Developer Consoles

In the console there is usually a tab called Network (or Timelines in Safari). It exposes each request the browser is making to load the page. There can be as few as a dozen to as many as 500 or more, depending on how the site is built and how many 1st and 3rd party technology contributions are being made on the page. Examining the requests can reveal how long each request is taking, how large the payload is, and whether or not the request is synchronous or asynchronous (serialized or happening in parallel).

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Another tab in the console will either be called Performance, Timeline or be a subset of Timeline (Safari). This tool can be used to determine which elements are simply taking up the browser’s time (resources). Script executions are tracked and broken down. Digging through this tool reveals which page elements are costing CPU cycles and probably hampering page performance. Some browsers allow you to export a .har file whic

h can be loaded into third party apps, like the har viewer from softwareishard.com, Har Analyzer from Google, or custom built scripts for further analysis. Having a .har file in hand also lets you pass performance data around.

Other Tools

There are other tools out there when you decide to put money toward page performance: Catchpoint, Web Bloat Score and Clarity Ads to name just a few. These will analyze and score or monitor aspects of page performance and some will go so far as to send out an alert if there are issues.

Next Steps

These tools are generally geared toward desktop based pages, but they get you thinking in the right way for mobile and other platforms as well. Work with your ad tech vendors to streamline the load speed. Isolate technologies to figure out which browsers perform appropriately and which are delivering a poor experience. Experiment to see how page performance impacts social media shares, user sessions and overall revenue.

If your organization is focused on revenue per day, consider looking at the lifetime user value (LTV) as a new key metric. Page performance becomes hugely important in light of this metric as it puts the user’s experience front and center. And being mindful of the user’s experience with your brand will increase loyalty, page shares, and the amount of time a user spends on your site.

Floors In RTB: Are hard and soft reserve prices known to the DSP?

I assumed that before bidding, DSPs could not be sure whether an SSP applies floor price rules to an auction. Now, I saw some remarks in the academic literature implying that buyers know about the existence or even the exact quantity of floor prices.

In practice, do SSPs communicate their floors?

This question was asked on quora, below is my answer.

Floor Prices in an AuctionThe answer is: sometimes. Exchanges sometimes express floor or bid guidance in the bid request. This is not required for the market to operate; so many exchanges do not provide any guidance. Floors are almost always in play. In most cases they are dependent on a wide variety of variables including: the site, browser, device, day of week, time of day, audience data, user’s language, and geographic location of the user. Read more

Disrupting the Bid in the RTB Auction

RTB Bid Keys

Your eyeballs are on the block, but they don’t always go to the highest bidder.

“In RTB, will the bid with the highest CPM always win? If not, what are the other factors?”

This question was asked on quora, below is my answer.

In a pure auction, the highest bid should always win. In many cases an RTB auction ends with this result, but not always. There are two or three things that will adjust the auction mechanics to give a lower bidder the impression. Most of the time a modified auction is at the behest of the publisher. Read more

Why I Built Scrypter

Scrypter LogoThe year was 2008. Social media was just ramping up. Twitter was an infant and people were still wondering why Google bought YouTube. MySpace was starting to wither under News Corp and Facebook was on the rise to supplant it. Read more

Buying the (Blueberry) Farm

One of the more interesting decisions I’ve made was buying into the blueberry farm. It came about “innocently” enough. My brother and father conspired to pitch an investment opportunity in the form of blueberries.

From Email to Farm

Blueberry FarmersIt was 2006 and I was reaping the benefits of the email business I started with a partner back in 2002. We, of course, starved and scrambled to find work for the first two years, but then something hit. One of our clients, a good friend from before the bubble burst, got us pointed at an email platform. We built it, and then managed to find another client who needed one. So we licensed it, and so began our email business.

By 2006 the business was humming along. We had several clients and were expanding into other opportunities. There was a substantial surplus of cash that we opted to take out of the business. This allowed me to pursue other ventures, like farming. Internet technology and farming go hand in hand, right? Read more